Introduction

Welcome to XTAN (Intensely Smooth). These Terms and Conditions govern your use of our website www.xtan.in and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use this website.

Eligibility

You must be at least 18 years old to use this website or make a purchase. By using our site, you confirm that you meet this requirement.

Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for all activities under your account

Products & Services

XTAN offers skincare products including facewash, serums, anti-acne solutions, sunscreen, and related items. We strive to ensure product descriptions and images are accurate; however, slight variations may occur.

Pricing & Payments

  • All prices are listed in Indian Rupees (₹)
  • Prices may change without prior notice
  • Payment must be completed at the time of purchase
  • We accept secure payment methods via trusted gateways

Order Acceptance

We reserve the right to accept or cancel any order due to:

  • Product availability
  • Pricing errors
  • Suspicious or fraudulent activity

If your order is canceled, you will be notified and refunded (if applicable).

Shipping & Delivery

  • Delivery time: 5–7 business days (India)
  • Orders are processed within 1–2 business days
  • Delays may occur due to unforeseen circumstances
  • Customers must provide accurate shipping details

Returns & Refunds

  • Returns are accepted only for damaged or defective products
  • Items must be unused and in original packaging
  • Refunds will be processed after inspection
  • Processing time may vary depending on payment method

Use of Website

You agree not to:

  • Use the website for unlawful activities
  • Copy, distribute, or misuse website content
  • Attempt unauthorized access to our systems
  • Upload harmful or malicious content

Intellectual Property

All content on this website (text, images, logo, design) is the property of XTAN and protected under applicable copyright laws. Unauthorized use is strictly prohibited.

Limitation of Liability

XTAN is not liable for:

  • Any direct or indirect damages from website use
  • Delays or failures beyond our control
  • Product misuse or allergic reactions (please check ingredients before use)

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.

Governing Law

These Terms shall be governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Mathura, Uttar Pradesh.

Changes to Terms

XTAN reserves the right to update these Terms at any time. Continued use of the website implies acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms, please contact us:

📧 Email: support@xtan.in
📞 Phone: +91 9193545656
📍 Address: 15, Shriji Shivasha Estate, Goverdhan Road, Mathura – 281004, Uttar Pradesh, India