Shipping Policy
At XTAN, we strive to offer the best shipping options to ensure your order reaches you in a timely and efficient manner. Please review our shipping policy below for detailed information on shipping methods, costs, and delivery times.
Shipping Methods and Costs
Domestic Shipping (Within India)
Delivery Time: 5-7 business days
Cost: ₹ 50 for orders under ₹499. Free for orders over ₹500
Additional Information
Delivery times are estimated and commence from the date of shipping, rather than the date of order.
Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Shipping costs are non-refundable.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Customs, Duties, and Taxes
our company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Our company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim..
Contact Us
If you have any questions about our shipping policy, please contact us:
Email: support@xtan.in
Phone: 9193545656
Address: 15 shriji shivasha estate goverdhan road MATHURA-281004 UTTAR PRADESH (INDIA)
Thank you for shopping with XTAN!